Cancellation Policy

  • 24-Hour, 1-Week and other Promo’s will expire in accordance with the time period purchased and cannot be cancelled prior to end date. You may upgrade your subscription(s) at any time during your term (except for promo packages).
  • When Cancelling Monthly Subscriptions: You are responsible for the full subscription fee in the monthly billing cycle in which you cancel. For example: purchased a subscription 8/10 and canceled 8/20, you would be responsible for the billing cycle ending 9/10, but you would no longer be billed for any future monthly subscription fees. Please note however, you will be able to access your membership 30 days from your activation date regardless of when you cancel.
  • Monthly and Annual subscriptions  may be upgraded at any time.
  • NOTE: Occasionally purchases do not process instantly. To be sure a slight delay does not inhibit your experience, please try to make your purchase more than 30 minutes before the desired slate begins.